fc26 Privacy Policy — User Data Protection
Last Updated: 1 January 2026
This policy explains how fc26 collects, uses, stores, and protects personal information of users in Malaysia. Please read carefully before using our platform.
1. Information Collected by fc26
When you register or use the fc26 platform, we collect several categories of information to ensure the service works securely and smoothly. The types of information collected are:
Account and Identity Information
- Full name, date of birth, and gender provided during registration.
- Email addresses and phone numbers used for login and verification purposes.
- Copies of identification documents (MyKad or passport) when account verification is required for fund withdrawals.
Device and Browser Information
- Device type, operating system, and browser version used to access the platform.
- IP address and general location data (state/city) automatically obtained during active sessions.
- Activity logs including login times, pages visited, and session durations.
Payment Information in MYR
- Name of payment methods used (e.g. TNG eWallet, Maybank2u, CIMB Clicks).
- Transaction reference numbers and deposit or withdrawal records in Malaysian Ringgit (MYR).
- Fc26 does not store your full card number or banking login details — all transactions are processed through secure payment gateways, with no direct storage by the platform.
Cookies and Usage Data
Fc26 uses technical cookies to maintain login sessions, remember language preferences, and speed up page loading. Non-identifying analytics cookies may be used to understand usage patterns in aggregate for platform improvements.
2. Why fc26 Needs This Information?
Every piece of information collected serves a clear purpose and is not used beyond the stated scope. fc26’s primary reasons for using your data are as follows:
- Account Management: To create, verify, and protect your user account.
- Transaction Processing: To process MYR deposits and withdrawals accurately and securely.
- Platform Security: To detect and prevent fraud, unauthorized access, and account abuse.
- Legal Compliance: To comply with Malaysian legal requirements related to financial compliance and identity verification.
- Customer Support: To assist in resolving user inquiries, complaints, or reported technical issues.
- Service Improvements: To analyze aggregated usage data for improving platform experience, speed, and mobile interface usability.
Fc26 will not use your personal information for third-party marketing without your prior consent.
3. Data Storage, Security and Third-Party Sharing
Storage and Retention Period
Your personal data is stored on secured servers and is accessible only to authorized fc26 staff. Active account information is retained while the account exists and up to 5 years after closure for legal compliance. Data no longer needed will be securely deleted or anonymized.
Technical Security Measures
Fc26 implements technical security measures including data encryption during transmission via HTTPS protocols, role-based access control, two-factor authentication for user accounts, and continuous monitoring to detect suspicious activities.
Information Sharing with Third Parties
Fc26 does not sell, rent, or disclose personal user information to third parties for commercial purposes. Information may only be shared under the following circumstances:
- To technical or payment service providers supporting platform operations, subject to strict confidentiality agreements.
- When required by Malaysian law, court orders, or legitimate requests from authorities.
- In cases of fraud investigations or criminal activities involving user accounts.
4. Your Rights Regarding Your Personal Data
As a registered fc26 user, you have the following rights regarding the personal data we hold:
- Access Rights: You can request a copy of the personal information we hold about you through our customer support channels.
- Right to Rectification: If any information we hold is incorrect or outdated, you can request corrections. Some information, such as your name and email, can be updated directly in your account settings.
- Right to Erasure: You may request the deletion of your account and personal data. Such requests will be processed subject to legal requirements to retain certain transaction records. Data that must be retained for compliance cannot be deleted immediately but will be anonymized or removed when appropriate.
- Right to Object: You have the right to object to the use of your data for any purposes not essential to operating your account.
To exercise any of these rights, please contact the fc26 support team via email at [email protected]. Requests will be processed within 14 business days.
5. Policy Changes and How to Contact Us
Changes to This Privacy Policy
Fc26 reserves the right to update this Privacy Policy at any time due to changes in data processing methods or legal requirements. The latest update date will always be displayed at the top of this page.
Registered users will be notified of significant changes via in-platform alerts or the registered email. Continued use of the platform after changes take effect is considered acceptance of the updated policy.
Compliance with Malaysia’s Personal Data Protection Act
The fc26 Privacy Policy is based on principles aligned with Malaysia’s Personal Data Protection Act 2010 (PDPA). We are committed to ensuring that all processing of Malaysian users’ personal data is transparent, secure, and responsible. For more information about your rights under the PDPA, you can refer to Frequently Asked Questions us or contact the support team directly.
Contact the fc26 Privacy Team
For any inquiries, requests, or concerns regarding your privacy and personal data protection, please contact us at:
- Email: [email protected]
- Live chat within the fc26 platform (available 24/7)
Your data is safe with us — let’s start your fc26 journey
Register your fc26 account with confidence. Our platform is designed to protect Malaysian users’ privacy every step of the way.